Customer Stories
ServiceNow

ServiceNow Goes All-flash with Pure Storage

ServiceNow modernizes its data center with Pure Storage to keep up with an expanding customer base and growing data volumes, becoming the first major cloud provider to move to an all-flash data center.

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Summary

ServiceNow uses Pure Storage to deliver a superior experience to a customer base that is driven to innovate on the ServiceNow platform. With an all-flash data center, the company can make sure its enterprise cloud infrastructure works flawlessly for more than 6,200 separate customer instances.

Industry

SaaS

GEO

North America

Use Cases

Accelerate Core Applications
Activate Real-time Analytics
Modernize Data Protection

Website

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Challenges

After years of strong business growth, ServiceNow reached the limit of its legacy storage environment. It couldn’t keep up with rising data volumes and customer demands for test environments as they deployed new features. It required daily maintenance, and slow backup and restore processes cut into performance and availability.

Results

Business Transformation

Positions ServiceNow for strong continuing growth
Encourages customers to constantly innovate on the ServiceNow platform
Transforms infrastructure team into a partner to the business

IT Transformation

Customers deploy new features sooner with 4x faster access to test environments.
Cloud infrastructure team saves tens of thousands of admin hours per year.
Lean team can manage a 10x larger storage environment.

“Pure has had a revolutionary impact on the business, completely changing our mindset and how the cloud infrastructure team functions.”

Keith Martin, Senior Director, Cloud Capacity Engineering

ServiceNow

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